Database Support Services

Ora-Tech’s Oracle Database Support Plan

With many applications, there is an Oracle database requires special treatment to ensure the data is reliable and available at all times for production operations. Ora-Tech Solutions offers a complete DBA managed services solution that will help to ensure data is always available when needed.

Ora-Tech provides our customer with world-class outsourced database managed services. Ora-Tech proprietary management capabilities allow us to deploy a management solution that securely monitors, assesses and alerts the Ora-Tech staff to potential issues with our customer’s environments. EVERY DAY Ora-Tech provides its customers with a “Hands- on” DBA generated system analysis report. MONTHLY Ora-Tech provides its customers with a detail system analysis and performance/tuning report. YEARLY Ora-Tech assesses our customer Disaster/Recovery and Backup/Restore solutions.

Services included in Oracle Database Support Plan:

• Service Level Agreement and Standard Operations Procedures Agreement
• Remote Database Performance Monitoring
• Remote Database Backup Monitoring
• Remote Database Event Monitoring
• DBA maintenance and Trouble-shooting
• Phone / Email support
• Oracle TAR management
• Daily update on system stability
• Monthly Health Check Report

 

Ora-Tech’s Microsoft SQL Database Support Plan 

Ora-Tech provides our customers with world-class outsourced database managed services. Ora-Tech proprietary management capabilities allow us to deploy a management solution that securely monitors, assesses and alerts the Ora-Tech staff to potential issues with our customer’s environments. EVERY DAY Ora-Tech provides its customers with a “Hands- on” DBA generated system analysis report. MONTHLY Ora-Tech provides its customers with a detail system analysis and performance/tuning report. YEARLY Ora-Tech assesses our customer Disaster/Recovery and Backup/Restore solutions.

Services included in Microsoft Database Support Plan:

• Service Level Agreement and Standard Operations Procedures Agreement
• Remote Database Performance Monitoring
• Remote Database Backup Monitoring
• Remote Database Event Monitoring
• DBA maintenance and Trouble-shooting
• Phone / Email support
• Patch Management
• Daily update on system stability
• Monthly Health Check Report

Need more information: email – s2@oratechnologies.co.uk